HOW WE WORKOne call. Here’s what happens next.
Owning a home shouldn't mean learning to manage contractors. Here's how we take that off your plate, and stay involved the whole way, from the first call to the final walkthrough.
1. Tell us what’s wrong
2. We plan it
3. We stay on the job
4. You’re all set
1
Tell us what’s wrong
Call or send a message and tell us what's going on. A dripping faucet, a panel that keeps tripping, a kitchen you've been dreaming about. It doesn't matter how big or how vague.
What you do
Tell us what’s going on, in your own words
Send a photo or two if you have them (optional)
What we do
Listen, and ask the right questions
Explain what it may involve, in plain English
Set a time to see it in person, typically same day
2
We plan it and bring in the specialists
We work out exactly what your home needs, line up the right specialist for each trade, and put the scope, price, and schedule in writing. Nothing starts until you've approved it.
What you do
Review the plan and price with us
Approve it before any work begins
What we do
Look at the job in person and work out what it really needs
Put the plan, price, and schedule in writing
Bring in the right specialist for each part of the work
3
We stay on the job
We don't hand you off and disappear. We stay involved the whole way, coordinating the trades, overseeing the work at each stage so problems get caught early, and keeping you posted.
What you do
Answer the occasional question
Approve any change in writing before it happens
What we do
Schedule and coordinate every trade
Oversee the work at each stage, not just at the end
Handle surprises, and talk to you before anything changes
Keep you updated along the way
4
A final walkthrough
We walk through the finished job with you, tie up any loose ends, and hand it over.
What you do
Walk through the finished work with us
Tell us if anything isn't right
Sign off when you're happy
What we do
Tie up any loose ends
Do a final walkthrough with you, room by room
Do a final review of every detail
Clean up and hand everything over
One call, big or small
Not sure which one you have? That’s what the first call is for.
A leak under the kitchen sink
Call and describe what you’re seeing
We take a look, tell you what’s needed, and get it fixed
We confirm it’s dry and holding before we call it done
A kitchen remodel
Call with the vision, even if it’s just “this kitchen has to change”
We walk the space with you, scope and design the job, and put the plan and price in writing
We schedule and oversee the work from demolition to final walkthrough, with updates along the way
What you can count on
It’s in writing.
Before any work starts, you get a written agreement: what's included, what it costs, and when it should happen.
No surprise charges.
If the job changes along the way, we talk it through and agree on it in writing first.
One person to call.
Questions, concerns, or just wondering how it's going? You call the same person, every time.
Questions you might have
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That's completely fine, and it's exactly what we're here for. Tell us what you're seeing or what you're picturing, and we'll work out the scope with you. No technical vocabulary required.
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Yes. A leaking pipe is a perfectly good reason to call. So is a full kitchen remodel. If you're not sure which one you have, call.
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One person, from your first call to the final walkthrough. You won't get handed off between trades or find yourself chasing anyone for an update.
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Experienced, licensed, insured professionals for each part of the job, coordinated and overseen by us. Your written agreement names everyone involved, along with their registration and insurance information, so you always know who's coming and why.
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After we've seen the job, you get a clear price in writing before any work begins. If something changes along the way, we talk it through and agree on it in writing first.
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We specialize on the Main Line within Montgomery County. Not sure if you're in our area? Call and ask.